We're Hiring! Part-Time Visitor Services Associate
We’re Hiring! Visitor Program Associate (PT)
Help set the stage for every child to imagine and learn through play as a Children’s Museum & Theatre of Maine (CMTM) Visitor Program Associate!
POSITION PURPOSE
The Visitor Program Associate leads, supports, and assists in the development of programs for CMTM visitors and works with the Visitor Engagement Team, Exhibits and Education Teams, and Theatre Team to create fun and engaging program events using social-emotional learning (SEL) as the foundation.
Learning through play and inquiry are the building blocks for all programming at CMTM.
CMTM’s learning-through-play priority is SEL. Play is a learning process of developing inquiry, self-awareness, empathy, and social skills that foster connection to oneself, others, and the natural world. Experiential play centers the child’s perspective; trusting children to explore, experiment, and learn at their own pace empowers them to become active participants in their own development, fostering self-efficacy and autonomy. Through play, people come together in moments of joy, exploration, and imagination.
POSITION SUMMARY
Learn, lead, and support the development of innovative and creative programming for all ages, skills, experience, and physical ability levels. This includes new seasonal and special event programs and/or introducing new techniques and concepts within a STEAM framework for ongoing guest engagement.
Engage visitors on floors and exhibits
Restock, prepare and assist with gathering supplies for activities, especially in and for MakerSpace
Maintain an organized, vibrant MakerSpace while adhering to accessibility and safety guidelines, including teaching safe tool use, using observational language, managing inventory, click-counting each session, and daily cleaning
Support interdepartmental family events, including Halloween, Dino Egg Hunt, and New Year's Eve, as well as school vacation weeks
Assist in mentoring assistants, interns, and volunteers
Utilize best practices in education and interactive museum experiences
Foster a culture of reflection and evaluation through regular audience evaluation and peer observation
Work collaboratively to develop and maintain a unified and mission-oriented approach to CMTM-wide education, including leading and supporting programming in the Aquarium, the IDEXX Learning Hub, and throughout the museum as assigned
Support outreach programs throughout the state as needed (Museums on the Go), as assigned by supervisor
Support Thursday evening rentals and events as needed, as assigned by supervisor
Participate in various forms of professional development when available and assigned
Participate in annual reviews and weekly team meetings
Other duties identified by supervisor
POSITION REQUIREMENTS
Onsite, in person work is required for this position
Over two years of experience leading informal education programming
Strong understanding of children's social-emotional development and learning highly preferred
Experience working with families and children ages 0-14
Comfortable speaking and engaging with large groups of people of various ages
Ability to work Mondays, Fridays, Saturdays and Thursday evenings
ESOL Level 4+
Comfortable with e-mail and Microsoft Office Suite
Ability to climb a ladder up to 12 feet
PERSONAL ATTRIBUTES
Solution-oriented attitude and creative problem solving
Proven time management skills and a proactive approach
Ability to work independently and as a team player
Excellent interpersonal skills and the ability to engage in a mature, friendly, and positive way with all visitors
Passion for teaching and learning
PHYSICAL DEMANDS OF WORKPLACE/ROLE
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
This position requires a combination of bending and standing for extended periods of time
Lifting up to 20 pounds may be required
Using scissors and other cutting tools, such as box cutters, is required daily.
The noise volume can vary daily inside the building due to crowds or tool use and may be high volume on busy days.
Occasional ladder use may be required
Outdoor programming may include working in heat, sun, rain, or cold weather.
SCHEDULE
26 hours per week (Part-time hourly), in-person onsite
Mondays 9 am-4 pm, Fridays and Saturdays 8:30 am-4:30 pm, and three additional per diem hours, typically Thursdays 4-7 pm
COMPENSATION
$20.88 per hour (this is an hourly, non-exempt position)
$6,500 annual benefit pay, which can be used toward a cafeteria plan of benefits including health insurance (2 options, HSA available), dental insurance, vision insurance, life insurance, short and long-term disability, critical illness insurance, accident insurance, 403b (retirement) plan contributions, and/or HSA contributions. Benefit pay may also be taken as pay in lieu of benefits.
Paid leave at CMTM benefits include:
Vacation leave (15 hours per month)
Sick leave (2.6 hours per month)
Bereavement leave
Parental Leave
Additional benefits include:
Annual free membership (for yourself or to give as gift)
Monthly free admission passes
Snacks, tea and coffee are available daily onsite
Staff events such as outings, parties, and lunches
CMTM has an equitable system of pay that offers a base rate based on position and longevity pay increases over time. This system is designed for equity, and as such, we do not have the ability to negotiate the compensation listed above.
This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Organization reserves the right to change this position description and/or assign tasks for the employee to perform, as the Organization may deem appropriate
HOW TO APPLY
Each applicant is required to email a resume, CMTM employment application, and a cover letter.
Each applicant should answer the following question in their cover letter:
“What experiences in the past 3 years have prepared you for this position?”
The CMTM Employment Application can be found at https://www.kitetails.org/jobs
Applications accepted via email to hiring@kitetails.org
Application Deadline: April 27th, or until a candidate is found
CMTM encourages candidates to apply even if they do not meet every single requirement above. At CMTM, we enjoy helping individuals grow professionally. If this role excites you and your past experience has some alignment with these qualifications, we encourage you to submit an application.
ABOUT CMTM
At the Children’s Museum & Theatre of Maine, we set the stage for every child to imagine and learn through play.
We value Belonging.
Everyone belongs at the Children’s Museum & Theatre of Maine. We believe each person has value and worth; we celebrate what makes each of us unique and what binds us together as a strong community
We value Play.
We embrace the power of play to build resilience, spark creativity, and ignite a child’s imagination. Play inspires our work, our physical spaces, our storytelling, and our learning experiences.
We value Community.
We center community in all we do. We strive to be an inclusive partner and resource in order to build strong, lasting relationships.
We value Curiosity.
We believe curiosity inspires children to explore, build empathy, and connect with others. Learning fueled by curiosity leads to a deeper understanding of self and the world around us.
We value Trust.
We provide safe, inclusive experiences and spaces to ensure that the community’s trust is earned and upheld in all that we do.
The Children’s Museum & Theatre of Maine is an equal opportunity employer.
We prioritize diversity amongst our team and leadership, and we strongly encourage people of all traditionally marginalized identities to apply. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state, or federal laws.
We are committed to making our facilities and programs accessible and safe for all members of our community, staff, and volunteers. We are actively working to increase accessibility and usability of our website, building, and educational activities. Supervisors work collaboratively with employees to make accommodations and modifications to accommodate the employee’s needs, including physical changes, assistive technologies, accessible communications, and policy enhancements. In doing so, we adhere to the available standards and guidelines and, in many cases, go beyond the guidelines to uphold our philosophy that our staff should have a safe and welcoming work environment where they can learn and grow. For a full description of our facility’s accessibility, please visit: www.kitetails.org/accessibility